FAQs

Your fingerprints will be processed by the Illinois State Police (ISP). Processing time averages between 24-48 hours (sometimes 72 hours) after they are received by the ISP.

Live Scan background checks are supposed to report criminal convictions dating back for 7 years, although some employers may find it necessary to conduct a more in-depth review of an individual's background.

To check the status of your Live Scan, you can visit the ISP website or call ISP Customer Service at 1-815-740-5160, Extension 2 and provide them with your 16 digit TCN #, your name and/or DOB.

A live scan will reveal all of your criminal history. Live Scan fingerprinting can even include your federal record.

Because live scans are based on fingerprints and not only on name, birth date and demographic information, they will not give false positives. This makes live scans much more accurate than your traditional background check.

Live scan is inkless electronic fingerprinting, however we still use the traditional method of fingerprinting as well. The fingerprints are electronically submitted to the ISP.

Bring the following with you to your live scan fingerprinting: a current state issued photo ID (driver's license, State ID, passport) and the fingerprint processing fee.

Instructors at Sure Biometrics are approved by the AHA and instruct according to the AHA guidelines. Upon completion of your course, you will receive your AHA certification card.

Yes. All students who complete our AHA guided BLS/CPR courses will receive their certification card on the same day.

Yes. Previous AHA certifications were called "BLS for Healthcare Providers", while new certification cards have the words "BLS Provider" on them.

Yes. A Sure Biometrics instructor will come to host a class at your location. We simply ask for a minimum of 6 students.

Illinois law states that "a person shall not perform a notarial act if the person involved as signatory to the instrument or document is not in the notary's presence personally at the time of the notarization."

No. Illinois does require IDs to be valid at the time of the notarial act.

No. A notary public must never change, correct, or amend a notarial certificate at a later date. Such alterations can only be made at the time of the execution of the notarization when the principal signer is present.

No. A notary does not have this authority, unless he or she is also an attorney.

No. The main purpose of notarization is to compel truthfulness by the signer. Notaries have no authority to and are not required to verify the truth or accuracy of any document.